Data Retention Policy

01

Fax documents

Sent and received fax documents are retained for 12 months from the transmission date, unless you delete them earlier. Legacy pin data does not extend retention.

02

Recovery

During the 30-day account recovery period, retained documents remain available for read-only download. After recovery ends, documents are deleted and the number is released.

03

Operational records

Minimal fax metadata, billing records, audit logs, security events, and records required for legal or accounting duties may remain longer than the document itself. Deletion activity is recorded for accountability.